Urban Science

Dealership Performance

We turn every lost sale
into an opportunity
for improvement.

The pressure for sales never stops, and you want to work with the experts. Urban Science® offers essential tools to help you improve close rates and drive sales effectiveness. Gain access to the sole source of daily industry sales data, so you can convert more leads into buyers.

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Dealership Performance Solutions

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SALESALERT™  |  AUTOHOOK®  |  TRAFFICVIEW™  |  MARKETGROWTH™

SALESALERT™

Recalibrate Your Sales Process
with Daily Defection Data.

Get automatically notified when a lead has purchased a new or CPO vehicle from another same brand or competitive dealership! With a connection directly into your CRM, SalesAlert brings dealers daily defection data to improve the customer experience, train salespeople and enhance marketing efficiency.

  • Notifies your CRM when a lead defects from your dealership
  • Details the defector’s information including vehicle make, model, trim, dealership sold and more!
GET STARTED TODAY EXPLORE SALESALERT

AUTOHOOK®

Intercept, Engage, Convert.

Target in-market online shoppers with customized incentives in order to drive high quality traffic into your dealership and leverage timely offers to close more deals. AutoHook’s closed-loop system allows you to target shoppers, send incentives, measure results and optimize your future offers. With AutoHook’s strategic marketing, users see a web-to-showroom conversion rate of up to 39%!

  • Sends timely offers to targeted shoppers
  • Drives traffic into your dealership
  • Send purchase incentives to customers
BOOST YOUR SALES

TRAFFICVIEW™

Winning starts with knowing what you’re losing.

TrafficView takes one-dimensional CRM data and infuses it with the power of Urban Science’s daily industry-wide sales* and defection data, transforming it into a holistic view of what’s really going on at your dealership.

  • Deliver insights into your dealership’s traffic by matching your CRM data with industry-wide sales data from the Urban Science® DataHub™
  • Increase your sales effectiveness through decisions based on lead source, model, salesperson and geography
GET STARTED TODAY

MARKETGROWTH™

Unlock any market and every type of investment opportunity.

Get never-before-seen access to the exclusive insights driving the automotive industry. Whether you’re looking to invest in new markets, or grow in your own, you need science on your side. MarketGrowth™ unlocks opportunities across any market, any time.

  • Gain access to the most in-depth designated marketing area (DMA) data available
  • Make smarter acquisition decisions by vetting markets for the highest potential
UNLOCK OPPORTUNITIES

hidden

What Urban Science can do for you.

Use the dealership performance suite
to see up to a 20% decrease in daily
defections in your first 90 days.

What our clients are saying.

“AutoHook™ has been a great tool for helping get people off of our website and into our showroom. We have seen about 50% of the people who filled out the offer online end up in our showroom!”

Joe Valdez, Sales Manager, Rosen Nissan

“TrafficView™ has been a huge benefit for our store, as we are in a unique and competitive market. By using our own CRM data, we were able to see the effectiveness of the data firsthand, pairing TrafficView results with custom, targeted offers via AutoHook’s Web2Show and Lead2Show.”

Patrick Kyes, General Manager, Morrie’s Automotive Group

“To actually see TrafficView results with your own store’s data right in front of you is a completely different ballgame. We have a few Mercedes-Benz stores utilizing TrafficView and the results have been outstanding.”

Tom Agresti, Chief Technology Officer, Dream Motor Group

Latest insights

October 22nd,  2024

Accelerating Electric Vehicle Sales with AutoHook® Test Drive Incentives

Discover how a national OEM overcame the challenge of low electric vehicle (EV) engagement at dealerships and unlocked untapped sales potential through targeted test drive incentives.

LEARN MORE
October 16th, 2024

Take Control of Your Lead Quality

Dealerships are constantly on the hunt for more leads, but the quest for quantity can often overshadow the importance of quality.

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October 16th, 2024

Q3 EV Retail Sales Report

  This Q3 electric vehicle* (EV) retail sales report features Urban Science’s proprietary 2024 sales insights through September 30, 2024, for the battery electric vehicle (BEV), plug-in hybrid electric vehicle […]

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September 10th, 2024

Motor City Buick: Turning Today’s Losses, into Tomorrow’s Sales

Motor City Buick GMC faced a common challenge in the automotive industry: high defection rates. Urban Science unlocked the full picture of their leads, providing the opportunity for them to refine their sales and marketing processes.

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August 5th, 2024

Converting Your Hard-Earned Leads

The past few years have been like a roller coaster ride for auto dealers, and new challenges have just begun. It wasn’t long ago dealers were frantically trying to deal with low inventory levels due to a severe chip shortage.

LEARN MORE
July 29th, 2024

Win or Learn, Never Lose: Using defection insights to improve close rates and grow share

Urban Science worked with The Harris Poll to conduct a study of 3,005 U.S. adults and 250 U.S. automotive dealers. Uncover key observations on consumer opinions, dealer behavior, and how defection insights fuel better decisions.

LEARN MORE
July 24th, 2024

Solving lead defection: Learn how to improve sales effectiveness in our ongoing CBT interview series

Having a strong lead follow-up process is crucial for any dealership’s success. The traditional mindset has been to generate as many leads as possible…

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February 21st, 2024

Urban Science: U.S. automotive dealer count held steady as throughput hits post-pandemic high in 2023

DETROIT, February 21, 2024 – Urban Science® today announced highlights from its 2023 year-end Automotive Franchise Activity Report (FAR), which shows continued stability for the U.S. automotive retail dealer network […]

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February 20th, 2024

Navigating the roads of change: a look into the future of the electric vehicle market in 2024 and beyond

As we reflect on electric vehicle (EV) sales and market share growth in 2023, it’s clear that we’re witnessing the acceleration of a transformative era in the automotive industry…

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November 30th, 2023

The essential 3-point guide to electric vehicle forecasting for dealers

The automotive industry is undergoing a seismic shift towards electric vehicles (EVs) and staying ahead of the curve is crucial for dealers.

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August 16th, 2023

The unquestioned data advantage in the dealership buy/sell equation

Changes in the dealership buy/sell landscape are ever evolving. The economy, dealership performance, geographical differences, and new bills, laws and regulations all factor into the equation…

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SEE ALL INSIGHTS

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Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    Proactive network management to connect today’s consumers with automotive more efficiently.

  • SALESPERFORMANCE

    Uncover what really impacts daily performance to grow market share.

  • AFTERSALESPERFORMANCE

    Bring customers back to increase service retention and build long-term loyalty.

  • MARKETINGPERFORMANCE

    Scientific precision to make every marketing dollar work harder.

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