-
SOLUTIONS
MANUFACTURER
NETWORKPERFORMANCEProactive network management to connect today’s consumers with automotive more efficiently.
SALESPERFORMANCEUncover what really impacts daily performance to grow market share.
AFTERSALESPERFORMANCEBring customers back to increase service retention and build long-term loyalty.
MARKETINGPERFORMANCEScientific precision to make every marketing dollar work harder.
- INSIGHT LAB
FEATURED
January 9th, 2025Unlocking Dealer Potential for Sustained Sales GrowthJanuary 9th, 2025Unlocking a 16% Drop in Dealer DefectionsJanuary 9th, 2025Revitalizing Used Car Sales with Data-Driven Insights - NEWSROOM
- ABOUT US
- CAREERS
- EVENTS
January 9th, 2025
Unlocking a 16% Drop in Dealer Defections
January 13th, 2025
Unlocking a 16% Drop in Dealer Defections
Tapping Traffic and Defection Insights for Follow-Up Success
Discover how one dealership tackled high defection rates and revenue loss by rethinking their approach to lead management. Using RetailPer4mance’s industry-exclusive daily sales* and defection data, they gained unparalleled insights into showroom and digital traffic, enabling them to reduce defections and improve sales outcomes.
Key Results:
- 16% decrease in defections between days 60–90.
- 4.1% growth in close rates after day 15.
- Improved accountability and effectiveness through structured lead follow-up processes.
By identifying critical follow-up moments and holding consistent one-on-one sales team meetings, the dealership not only stemmed defection losses but also expanded market share and boosted overall performance.
Download the full case study to see how RetailPer4mance can help you retain more leads and grow your sales!
READ CASE STUDY
*Sales refers to vehicle unit sales and does not represent vehicle price or revenue.
Let us help you cut through the chaos
Explore other case studies
