AfterSales Performance

转变顾客忠诚度
随机事件
形成重复的模式。

配件和服务部门是经销商的主要利润来源，也是客户忠诚度的主要推动力——从而带来更多汽车销售和更高的经销商绩效水平。武装您的经销商以抓住机会并成为服务保留和长期忠诚度的主要推动力至关重要。

如果他们不来接受服务，
我们会找出原因。

我们发掘提高服务保留率、减少流失和提高长期品牌忠诚度的机会，最终使经销商更具竞争力并推动整个网络的收入增长。

发现机会

识别并分析关键服务指标，以真实反映您的售后网络的绩效，并使您的经销商在其地区赢得更多机会。

赋权行动

为您的经销商提供洞察力和工具来识别具有高潜力的潜在客户，并集中他们的营销力量来为他们的服务渠道带来机会。

监控影响

跟踪您的服务绩效的影响，以更深入地监控服务吸收率和真实劳动力成本等因素。

学会更清楚地看待机会

诊断您的服务机会的最快、最准确的方法。

在服务部门这个快节奏的世界里，时间就是金钱。作为首屈一指的科学售后解决方案，ServiceView 提供对最重要数据的简化访问，以确保有效的效率、竞争力和机会性决策。

私人优惠。以及它们有效的证据。

经过科学证明，AutoHook 激励活动可以通过多渠道、高度针对性的私人优惠吸引合格客户到经销商的服务专线。

衡量一下你赚了多少钱或者亏了多少钱。

了解服务和零件部门对整个售后网络的成功所做的贡献。FinancialView 跟踪您的服务绩效的影响，以更深入地监控服务吸收率和实际劳动力成本等因素。

每天都证明我们愿景的清晰度。

从大品牌到小众汽车，优赛思深受经销商的信赖，能够帮助他们发掘最确定的成功机会。

来自我们客户的声音

“真正倾听我们的需求并利用数据来提出建议和解决问题。”

OEM售后主管，北美

“很棒的团队！高效又可靠。”

OEM售后负责人，北美

“优赛思团队凭借高度技术性的商业专长展现了对汽车行业的精通。”

OEM售后负责人，欧洲

最新见解

12 月 172024 年

Bridging the divide between personalization and restriction

Done properly, personalization is a win-win for marketers and customers. But it’s a delicate, high stakes balancing act for marketers. In fact, half of all Americans opted not to use a product or service out of privacy concerns.

了解更多

12 月 11th, 2024

EV Awareness and Dealer Preparedness: Bridging the Gap to Boost Sales

As the auto industry navigates a dynamic market shift, electric vehicles (EVs) and hybrids are gaining ground in the U.S. market, capturing the attention of both consumers and dealers.

了解更多

12 月 11th, 2024

Why Service Matters More Than Ever: Dealership Service in an EV-Focused Future

As the U.S. automotive world moves toward various electrification choices, service departments are becoming more critical to sales and dealership loyalty.

了解更多

11 月 25th, 2024

The Future of Automotive Sales: Adapting to Gen Z Car Buying Trends

The automotive industry stands at a crossroads, facing fluctuating sales dynamics, evolving retail models and an urgent need for future-proof strategies…

了解更多

10 月 22nd, 2024

Accelerating Electric Vehicle Sales with AutoHook® Test Drive Incentives

Discover how a national OEM overcame the challenge of low electric vehicle (EV) engagement at dealerships and unlocked untapped sales potential through targeted test drive incentives.

了解更多

10 月 16th, 2024

Take Control of Your Lead Quality

Dealerships are constantly on the hunt for more leads, but the quest for quantity can often overshadow the importance of quality.

了解更多

10 月 16th, 2024

Q3 EV Retail Sales Report

This Q3 electric vehicle* (EV) retail sales report features Urban Science’s proprietary 2024 sales insights through September 30, 2024, for the battery electric vehicle (BEV), plug-in hybrid electric vehicle […]

了解更多

10 月 8th, 2024

Urban Scientists provide a statistical lifeline to UK-based Royal National Lifeboat Institution

Each day, we tap the power of our proven scientific processes and methodologies to help the world’s top automotive firms overcome previously unsolvable challenges and invent their futures – our […]