AfterSales Performance

转变顾客忠诚度
随机事件
形成重复的模式。

配件和服务部门是经销商的主要利润来源,也是客户忠诚度的主要推动力——从而带来更多汽车销售和更高的经销商绩效水平。武装您的经销商以抓住机会并成为服务保留和长期忠诚度的主要推动力至关重要。

如果他们不来接受服务,
我们会找出原因。

我们发掘提高服务保留率、减少流失和提高长期品牌忠诚度的机会,最终使经销商更具竞争力并推动整个网络的收入增长。

发现机会

识别并分析关键服务指标,以真实反映您的售后网络的绩效,并使您的经销商在其地区赢得更多机会。

了解更多

赋权行动

为您的经销商提供洞察力和工具来识别具有高潜力的潜在客户,并集中他们的营销力量来为他们的服务渠道带来机会。

了解更多

监控影响

跟踪您的服务绩效的影响,以更深入地监控服务吸收率和真实劳动力成本等因素。

了解更多
1/3
1/3

学会更清楚地看待机会

White dots Colored dots

SERVICEVIEW™

诊断您的服务机会的最快、最准确的方法。

在服务部门这个快节奏的世界里,时间就是金钱。作为首屈一指的科学售后解决方案,ServiceView 提供对最重要数据的简化访问,以确保有效的效率、竞争力和机会性决策。

探索
White dots Colored dots
White dots Colored dots
White dots Colored dots

AUTOHOOK®

私人优惠。以及它们有效的证据。

经过科学证明,AutoHook 激励活动可以通过多渠道、高度针对性的私人优惠吸引合格客户到经销商的服务专线。

探索
White dots Colored dots

FINANCIALVIEW™

衡量一下你赚了多少钱或者亏了多少钱。

了解服务和零件部门对整个售后网络的成功所做的贡献。FinancialView 跟踪您的服务绩效的影响,以更深入地监控服务吸收率和实际劳动力成本等因素。

探索
White dots Colored dots

每天都证明我们愿景的清晰度。

从大品牌到小众汽车,优赛思深受经销商的信赖,能够帮助他们发掘最确定的成功机会。

来自我们客户的声音

“真正倾听我们的需求并利用数据来提出建议和解决问题。”

OEM售后主管, 北美

“很棒的团队!高效又可靠。”

OEM售后负责人, 北美

“优赛思团队凭借高度技术性的商业专长展现了对汽车行业的精通。”

OEM售后负责人, 欧洲

最新见解

2月13日th,  2025

Urban Science: U.S. automotive dealership count increased in 2024; new post-pandemic throughput high expected in 2025

DETROIT, February 13, 2025 – Urban Science® today announced its 2024 year-end Automotive Franchise Activity Report (FAR), which reveals continued stability across the U.S. automotive retail network last year. As […]

了解更多
1 月 15th, 2025

Q4 EV Retail Sales Report

This Q4 electric vehicle* (EV) retail sales report features Urban Science’s proprietary 2024 sales insights through January 2, 2025…

了解更多
1 月 9th, 2025

Unlocking Dealer Potential for Sustained Sales Growth

Discover how RetailPer4mance helped some dealers within a leading automotive brand network overcome challenges in sales performance, inventory optimization, and market differentiation.

了解更多
1 月 9th, 2025

Unlocking a 16% Drop in Dealer Defections

Discover how one dealership tackled high defection rates and revenue loss by rethinking their approach to lead management.

了解更多
1 月 9th, 2025

Revitalizing Used Car Sales with Data-Driven Insights

Learn how a major automotive dealer overcame declining used car sales and intensified competition to drive profitability and agility in a rapidly shifting market.

了解更多
1 月 9th, 2025

From Understocked to Overperforming

Discover how one dealer overcame inventory gaps that were hindering sales and identified untapped opportunities to align inventory with customer demand.

了解更多
1 月 2nd, 2025

Urban Science employee gift-matching program awards $6,000 to aid Hurricane Milton and Helene relief efforts

In response to the devastating damage caused by Hurricanes Milton and Helene, Urban Science recently launched a corporate gift-matching program to support ongoing relief efforts and give Urban Scientists an […]

了解更多
12 月 17th, 2024

Bridging the divide between personalization and restriction

Done properly, personalization is a win-win for marketers and customers. But it’s a delicate, high stakes balancing act for marketers. In fact, half of all Americans opted not to use a product or service out of privacy concerns.

了解更多
12 月 11th, 2024

EV Awareness and Dealer Preparedness: Bridging the Gap to Boost Sales

As the auto industry navigates a dynamic market shift, electric vehicles (EVs) and hybrids are gaining ground in the U.S. market, capturing the attention of both consumers and dealers.

了解更多
12 月 11th, 2024

Why Service Matters More Than Ever: Dealership Service in an EV-Focused Future

As the U.S. automotive world moves toward various electrification choices, service departments are becoming more critical to sales and dealership loyalty.

了解更多
11 月 25th, 2024

The Future of Automotive Sales: Adapting to Gen Z Car Buying Trends

The automotive industry stands at a crossroads, facing fluctuating sales dynamics, evolving retail models and an urgent need for future-proof strategies…

了解更多

联系我们

本网站使用 cookies 来使其更加实用和可靠。
隐私和 Cookie 政策页面

Urban Science
Solutions
  • MANUFACTURER
  • NETWORKPERFORMANCE

    主动网络管理可以更有效地将当今的消费者与汽车连接起来。

  • SALESPERFORMANCE

    发现真正影响日常绩效以增加市场份额的因素。

  • AFTERSALESPERFORMANCE

    让顾客回头以提高服务保留率并建立长期忠诚度。

  • 营销PERFORMANCE

    科学的精准度让每一分营销费用都发挥更大的作用。

ZH

该页面是自动翻译的。